Shipping policy

Effective 2026-08-24

Thank you for shopping with Vravqen. Below is how we prepare, ship, and track orders for Vravqen.

Where we ship

We primarily ship to addresses in the United States. Selected international destinations may be available at checkout when a shipping rate is offered for your address.

We do not ship to destinations that cannot be selected at checkout, or where no carrier rate is returned. Contact jeff@bassettnut.com before ordering if you are unsure.

How long shipping takes

Standard processing for ready-to-ship items is 1-3 business days after payment is confirmed.

Estimated delivery: 4-6 business days after the order ships for typical in-stock parcels to standard U.S. addresses. Estimates only — weather, carrier capacity, and product size can change timing.

Processing days exclude weekends and U.S. public holidays.

Delivery cost

U.S. destinations receive free standard shipping on qualifying storefront orders. International service (if offered) is priced at checkout.

Extra charges for heavy/oversized/freight items appear at checkout before you pay when applicable.

Carriers & tracking

We ship via major parcel carriers (USPS, UPS, FedEx, or equivalent). The carrier for your order appears on the shipping confirmation. Tracking is emailed when the package ships (allow up to 24 hours for carrier activation).

Delivery issues

If a lighting package is lost or arrives with broken glass/shade, Email jeff@bassettnut.com within 30 days of the ship date with your order number and tracking. For damage, keep packaging and send photos.

You are responsible for a complete shipping address. Contact us within 24 hours of ordering to correct an address before shipment.

Packaging & special cases

Lighting ships with glass/shade protection when applicable. Bulbs may ship separately or be omitted per listing.

Confirm voltage and bulb type on the product page before installation.